Case Studies

    Real results from real brands

    See how leading ecommerce brands use Claimit to recover lost revenue through automated claims and invoice auditing.

    Trusted by leading brands

    Healf
    Ooni
    Emma Bridgewater
    eBay
    M&S
    Frasers Group
    J&J Fulfilment
    Lux Experience
    My Theresa
    Oh Polly
    Bo+Tee
    Ego
    Rapha
    Wolf & Badger
    Bulk
    Breitling
    Christopher Ward
    Finisterre
    Adanola
    Healf
    Ooni
    Emma Bridgewater
    eBay
    M&S
    Frasers Group
    J&J Fulfilment
    Lux Experience
    My Theresa
    Oh Polly
    Bo+Tee
    Ego
    Rapha
    Wolf & Badger
    Bulk
    Breitling
    Christopher Ward
    Finisterre
    Adanola
    FeaturedRetailMulti-brandEnterprise

    Leading the Way with Claims AI Automation

    Frasers Group is one of the UK's largest and most recognised retail powerhouses, home to brands such as Sports Direct, FLANNELS, FRASERS and Jack Wills. Courier claims had long been a hidden operational bottleneck — high volumes and manual processes meant success rates remained low and valid claims were frequently missed.

    57%
    Improvement in claims success rate
    76%
    Increase in claims submission volume
    >70%
    Reduction in time-spent on claims

    By integrating directly with our CRM and order management system, Claimit began validating, raising, tracking and challenging claims on our behalf. This drastically reduced the time spent on claims and ensured every valid claim was submitted with more accuracy — all from a click of a button, within our existing ticketing system.

    David Clark- Chief Customer Officer
    Frasers Group

    More success stories

    SupplementsFitness & Apparel
    Bulk

    Optimising Claims Processes

    Leading active nutrition brand partnering with Claimit to streamline their claims process and significantly improve their claims success rate.

    4.4x
    Increase in claim success rate
    80%
    Time saved with Claimit

    "Since switching to Claimit, we have seen an incredible 4.4x increase in our claim success rates. Our team has reduced the time spent on claims and what used to take hours now happens directly from a support ticket."

    J
    John B.- Logistics Director
    FashionRetail
    Oh Polly

    Revenue Credits at Scale

    Leading UK fashion brand turning courier issues into revenue credits at scale.

    35%
    Claim success rate increase
    70%
    Time saved

    "Having a single platform to manage all claims has been a major advantage, eliminating the need to navigate multiple carrier portals."

    S
    Sam R.- Operations Manager
    NutritionFitness
    Healf

    Lost & Damaged Claims

    Fast growing wellness brand turning courier friction into automated credits.

    80%
    Claims success rate
    90%
    Time saved

    "We have full confidence that claims are being handled end-to-end, consistently, and with a level of persistence we simply couldn't resource internally."

    F
    Firas W.- Operations Manager
    SportswearEquipment
    Sigma Sports

    Missed Billing Errors

    UK retailer specialising in bicycles and triathlon gear, resolving past and present invoicing errors.

    £50K+
    Total saved
    25+
    Monthly discrepancies resolved

    "We were up and running with Claimit in 7 days, with almost zero work required on our side."

    T
    Tom H.- Head of Operations
    FashionMarketplace
    Wolf & Badger

    Optimised Claims Process

    Online marketplace for ethical, independent fashion achieving 90% success rate.

    90%
    Claims success rate
    40%
    Discrepancies resolved

    "Before Claimit, we weren't claiming at all. It just felt too time-consuming. That's completely changed."

    S
    Scott S.- Head of Operations
    CeramicsTableware
    Emma Bridgewater

    Billing Errors & Claims

    Iconic pottery brand streamlining and automating courier claims after three decades.

    85%
    L&D success rate
    £4k
    Monthly credit

    "The results have been amazing - we're now getting significant credits each month."

    S
    Simon P.- Logistics Director
    HomewarePaint
    COAT Paints

    Automated Claims via Shopify

    Premium climate-positive paint brand getting credited through the Shopify plugin.

    60%
    Success rate increase
    100%
    Shopify automation

    "Everything changed when we came across their Shopify plugin - claims with just a click of a button."

    R
    Rob R.- Co-Founder

    Ready to let AI handle
    your claims?

    Join leading brands recovering lost revenue with our platform.