About Claimit

    The money your carriers owe you? We get it back.

    Claimit was built by logistics operators who got tired of watching revenue vanish into carrier black holes.

    Our Story

    Born from frustration

    Our founders spent years in logistics and e-commerce, watching businesses lose millions to carrier billing errors, lost parcels, and damaged goods - with no easy way to claim it back.

    The claims process was broken: manual, time-consuming, and buried in spreadsheets. So they built Claimit - an AI-first platform that detects every overcharge, files every lost and damaged claim, and recovers every penny your business is owed.

    Today, Claimit processes millions of shipments for e-commerce businesses of all sizes, turning what used to be a full-time job into a fully automated pipeline. Explore our case studies to learn more.

    Shipments Audited
    66.4M+
    and counting
    Revenue Recovered
    £24.2M+
    for our customers
    Hours Saved
    12,000+
    of manual work eliminated
    Mission

    Automate every claim, recover every penny

    We exist to eliminate the manual grind of carrier claims. By combining AI agents with deep logistics data, we help e-commerce businesses recover revenue they'd otherwise write off - through invoice auditing and automated claims, at scale.

    Vision

    A world where no shipment cost goes unchecked

    As global e-commerce accelerates, shipping complexity only grows. We're building the intelligence layer that sits between merchants and carriers - ensuring every invoice is accurate and every claim is filed before the window closes.

    Our Values

    What drives us

    Innovation First

    We push the boundaries of what AI can do for logistics - building technology that thinks faster than manual processes ever could.

    Radical Transparency

    Every claim, every credit, every data point is visible. We believe trust is built through complete openness.

    Customer Obsession

    Our success is measured by yours. Every feature we ship starts with a real problem faced by real e-commerce operators.

    Relentless Accuracy

    In claims, precision matters. We obsess over data quality so every submission has the best chance of success.

    Leadership

    Meet the founders

    Decades of experience across tech, logistics, and e-commerce - united by a mission to fix shipping claims.

    Andrew Watson

    Andrew Watson

    CEO & Co-Founder

    Early employee at Spotify, co-founded FLIO and launched Sherpr. Now leading Claimit's mission to automate courier claims at scale.

    David Walker

    David Walker

    CTO & Co-Founder

    Over 30 years in commercial software development, with deep expertise in logistics platforms including Cabbie and Lovespace.

    Interested in joining the team?

    View open roles on LinkedIn

    Ready to let AI handle
    your claims?

    Join leading brands recovering lost revenue with our platform.