Claimit CEO Interview | Rise of Courier Claims
In this exclusive interview, Claimit CEO Andrew Watson discusses the growing challenge of courier claims in e-commerce and how AI-powered automation is transforming the way businesses recover lost revenue.
The Problem
As e-commerce volumes surge, so do shipping errors. Late deliveries, lost parcels, damaged goods, and invoice discrepancies cost businesses millions every year — yet most companies lack the resources to claim what they are owed.
Why Automation Matters
Manual claims processes are slow, error-prone, and impossible to scale. Andrew explains how Claimit was built to solve this: an AI-first platform that scans every shipment, identifies every claimable event, and files claims automatically before carrier deadlines expire.
Looking Ahead
With carriers tightening their claims windows and shipping complexity increasing, the need for intelligent automation has never been greater. Andrew shares his vision for the future of logistics cost recovery.
